Testimonials Kindly Note:The software names have been hidden due to the Privacy standards adopted at Technical Doctor.

Our relationship with Technical Doctor began just over a year ago. Our practice went live in September 2010. To say that Vinnie and his team at Technical Doctor are amazing, doesn’t justify enough how fantastic they truly are. From our kick off meeting, to our set up and implementation, to our go-live date and beyond, Technical Doctor has been there for us every step of the way. When they say that they’re only a phone call away, they mean that you will reach someone every time you call. If we encounter any sort of problem, it’s fixed quickly. To date, we haven’t had any sort of issue that has kept our practice from running. Any bumps in the road have been handled expeditiously. 

I would recommend Technical Doctor to any practice out there. It’s important to have an IT team that communicates well with you and understands the flow of your office. Technical Doctor has provided that for us.

Diane Martin
Office Manager, Riverside Medical, SC

The Technical Doctor staff became involved with our office at a very early stage of the implementation of our EMR. Our office spoke with them prior to purchasing an EMR. They were a wonderful unbiased resource that thoroughly answered our questions regarding hardware, software and the general use of an EMR. They also brought to our attention many important details that our office was unaware of, but were of great importance. Technical Doctor was prompt with keeping their appointments and explained technical information in an easy to understand manner. The staff member that is our main contact person is extremely knowledgeable about the EMR and our current PM system. She has made the hardware purchase, install and implementation process with our EMR vendor seamless. As we move forward with our training and go-live dates, I am confident that their professionalism and knowledge will continue to be an asset to our practice. 

DUPAGE PEDIATRICS, LTD

Why Technical Doctor? The answer is an easy one for all of us at Elgin Internal Medical Associates. TD has been with us every step of the way in our quest to use an EHR System. They recommended hardware, assisted with our implementation, and attended our training sessions in order to provide us the ongoing support that we would ultimately require. 

Their staff are professional, responsive, and committed to their clients.

The Owner of Technical Doctor, Vinod Venugopal, stays in touch with his clients to assure ongoing client satisfaction. He will and has for us, gone that extra mile if needed.

The bottom line is the trust and respect factor that cannot be attained with just any company. We intend to grow in the future and Technical Doctor, Inc. will be an integral part of our plan.

Beth Wendt
Practice Administrator, Elgin Internal Medical Associates, SC

Honestly…if “____” our IT guy would have made a coherent presentation we probably would have gone with ***. we did not even have a chance to really look at the one *** offered. 

Do you see how important employees are to a business? I was probably more sold on having a good support team behind us (Technical Dr) and I am not kidding or buttering up Vinnie’s business, I am being very sincere. When it comes down to it they are all pretty similar.

Olga Bartolomeo (Office Manager)
Family Medical Group Of LaGrange

Technical Doctor is an essential service for anyone who wants to maximize their use of *** with the least amount of headache.

I started working with Vinnie and his team 15 months ago, and the technical advice and *** support they offer are phenomenal. As the lead implementer of our EMR for my practice, I compared multiple IT service providers before choosing to work with Technical Doctor. Their prices are very competitive, and they offer five star customer service. Vinnie and everyone on his team is a pleasure to work with.

Although I love the *** product, dealing with their support can often be frustrating and time consuming. Once we started using Technical Doctor for this service my managers were able to redirect their efforts towards running our practice, and I was able to redirect my energy towards taking care of my patients. Problems that took us weeks or months to solve via the regular support channels were resolved within days by the Technical Doctor team. There’s no issue that’s too big for Technical Doctor. They are a team of friendly, optimistic problem solvers that will provide their clients with the best solution to meet their individual needs.

Dr. Kara J. Nance MD
Physician